The screenshot displays the Billing Configuration page within the Mirah Collaborative Care platform. On the left side, there is a vertical navigation menu with sections such as Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The Configuration section is expanded, highlighting the Billing Configuration option under Collaborative Care. The main area of the screen shows a table with columns labeled Name, Applies to, Start Date, End Date, and Codes, but currently, there are no rows displayed. Above the table, there are dropdown menus for selecting Entities and Status, with CoCM and Active selected respectively. A message indicates that each enrollment will select the most specific algorithm applicable, with only one algorithm active per criteria set at a time. The 'Create Algorithm' button is located at the top right corner of the main area, allowing users to initiate the creation of a new algorithm. At the bottom right, there is a 'Help' button for user assistance.

Billing Insights Logic

Easily find and access patient records for quick reference.  

Search Patient Records  

Keep patient details current for accurate healthcare delivery.  

Update Patient Information  

Review comprehensive patient information at a glance.  

View Patient Details  

Streamline the process of onboarding new patients efficiently.  

Add New Patients  

Collaborate on personalized care plans for better patient outcomes.  

Coordinate Care Plans  

Create insightful reports to analyze patient data and trends.  

Generate Reports  

Mirah Collaborative Care User Guide

The Monthly Billing Report screen in Mirah Collaborative Care provides a detailed view of billing information for patients. At the top, there is a dropdown menu labeled 'Year and Month' set to July 2025, allowing users to select the reporting period. Below this, a button labeled 'Export CSV' is prominently displayed in orange, enabling users to download the report data. The main table lists patient billing details with columns for Patient Legal Name, MRN (Medical Record Number), DOB (Date of Birth), PCP (Primary Care Provider), PCP NPI (National Provider Identifier), CM (Care Manager), Organization, Enrolled On date, Assessment Completed status, Month, Billing Month, Billable Minutes, and Codes. Each row represents a patient, with clickable links under the 'Patient Legal Name' and 'Codes' columns for more detailed information. The left sidebar contains navigation options, including Dashboard, All Tasks, Case Consult, Patient Search, Billing with a sub-menu for Billing Insights and Monthly Billing Report, Metrics, Configuration, Platform Tools, and Mirah Support.

Monthly Billing Report - Feature Guide

The screenshot displays the Mirah Collaborative Care interface, focusing on the 'Billing Insights' section. On the left side, a vertical navigation menu lists options such as Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Monthly Billing Report, Metrics, Configuration, Platform Tools, and Mirah Support. The 'Billing Insights' option is highlighted, indicating the current selection. The main area is divided into two sections: 'My Tasks' and 'Inbox'. 'My Tasks' shows a list of tasks assigned to different users, including Julia Silver, Jane Doe, and Rena Test, with task details like creation date and due date. Each task has buttons for play and stop, located to the right of the task details. The 'Inbox' section lists assessments needing review, with entries for users like d d, Venus Flytrap, SWYC test, and Jill Test. Each entry includes buttons for 'View Report', 'Create Task', and 'Dismiss', located at the bottom of each assessment entry. The 'Help' button is located at the bottom right corner of the screen.

How to Use Billing Insights

The screenshot displays the Billing Insights section of the Mirah Collaborative Care platform, which is part of the end-of-month report generation process. On the left side, there is a navigation menu with options such as Dashboard, All Tasks, Case Consult, Patient Search, Billing, Monthly Billing Report, Metrics, Configuration, Platform Tools, and Mirah Support. The Billing section is expanded, highlighting Billing Insights. The main area shows a list of patients with their names, Elaine Smith, Penelope Test, Jane Doe, and Elaine Smith again, along with a task description 'Follow up on unfinished surveys.' Each entry includes a visual progress indicator with colored circles and a number indicating the count of unfinished surveys. The creation and due dates are specified, such as 'Created Feb 21 Due by Feb 28.' There are two buttons next to each entry, a play button and a stop button, for managing tasks. Pagination controls are located at the top right corner of the screen.

Generating an End of Month Report

Billing Insights

Video Guide - Task Management

Video Guide - Phases of Care

Video Guide - Enrollment and Intake

Video Guide - Automatic Time Tracking

Video Guides

The screenshot displays the Mirah Collaborative Care interface with a focus on task management and notifications. On the left side, there is a vertical navigation menu featuring options such as Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The user, Alice Van Helsing, is logged in, and there is a search bar with a shortcut hint (⌘ + K) for quick access. The main section is divided into two parts: 'My Tasks' and 'Inbox'. 'My Tasks' shows a list of tasks with details like the task name, creation date, due date, and action buttons for each task. Tasks include administering assessments and preparing summaries for various patients. Each task has a play button and a stop button for managing task progress. The 'Inbox' section highlights an assessment that needs review, with options to view the report, create a task, or dismiss the notification. The interface also indicates that 24 notifications are hidden due to panel selection, and navigation arrows are available for browsing through tasks or notifications. A 'Help' button is located at the bottom right corner for user assistance.

Vertical Navigation - Feature Guide

The screenshot displays a search command bar within the Mirah Collaborative Care platform. It features a search icon followed by the word 'Search' and a keyboard shortcut '(⌘+K)' for quick access. This command bar is designed to facilitate easy navigation and information retrieval within the platform, allowing users to quickly search for data or features related to collaborative care. The search bar is prominently placed to ensure accessibility and efficiency in the user experience.

Vertical Navigation - The Command Bar

The screenshot displays the Panels Search interface within the Mirah Collaborative Care platform. On the left side, there is a vertical navigation menu with options such as Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The main section of the screen is divided into Basic Filters and Advanced Filters. Basic Filters include fields for Search Patients, Primary Care Provider, Care Manager, and Enrollment Status, allowing users to refine their search criteria. Advanced Filters are accessible via buttons labeled '0 Panels', 'Show 2 Filters', and 'Clear Filters', located to the right of the Basic Filters. Below the filters, the Results section displays a table with columns for Status, Minutes, Phase, Enrollment Date, Name, Gender, DOB, PCP, CM, Unit, MRN, and Last Patient Contact. Each row represents a patient, with details such as their enrollment date, name, gender, date of birth, primary care provider, care manager, unit, medical record number, and last contact date. The 'Quick Track' button is available for each patient, allowing for expedited processing. At the bottom, the total number of patients matching the filters is indicated, along with pagination controls for rows per page and navigation through the results.

Vertical Navigation - Panels Search

Vertical Navigation

The screenshot displays the 'All Tasks' page within the Mirah Collaborative Care platform, which is part of the Tasks feature under Collaborative Care. The left sidebar includes navigation options such as Dashboard, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The 'All Tasks' section is highlighted, indicating the current view. The main area of the screen shows a table listing tasks with columns for Title, Status, Patient, Assigned to, and Due by. Each row represents a task with details such as the task title, its status, the patient associated with the task, the person assigned to the task, and the due date and time. Above the table, there are filter options for searching tasks, assigning tasks, and filtering by status, along with buttons for Columns, Export, Reset Columns, and Clear Filters. The 'Begin Task' and 'Send to Top' buttons are located next to each task title for task management. The bottom of the table indicates the total number of tasks matching the filters, and navigation controls for rows per page and pagination are present. The 'Help' button is located at the bottom right corner.

How to View All Tasks

The screenshot displays the Tasks page within the Mirah Collaborative Care platform, showcasing a list of tasks related to collaborative care. Each task is presented in a table format with columns labeled Title, Minutes (Jul '25), Status, and Due by. The Title column lists the names of tasks such as 'Provider update' and 'Assessment Needs Review'. The Minutes column shows the time allocated for each task, currently set to 0 for all tasks. The Status column indicates the current status of each task, marked as 'Active'. The Due by column provides the deadline for each task, with specific times and dates. The 'Begin Task' button is located next to each task title, allowing users to initiate the task. At the top right corner, there are two buttons labeled 'Filters' and 'New Task', which enable users to filter tasks or create new ones. The task 'Assessment Needs Review' is highlighted with a red border, indicating it is selected or of particular interest.

How to Edit Tasks

The screenshot displays the 'Tasks' section of the Mirah Collaborative Care platform, specifically for creating a custom task. On the left, under 'Patient Info', details such as the patient's name, email, phone number, primary care provider, care manager, and unit are listed, with options to edit these details. The 'Tasks' section on the right shows a list of tasks with titles like 'Follow up on unfinished surveys' and 'Case Review', each with a 'Begin Task' button to initiate the task. At the top right, there are two buttons: 'Filters' and 'New Task'. Clicking 'New Task' reveals a dropdown menu with options including 'Custom', 'Add Related Person to Patient Profile', 'Case Review', and more, allowing users to create specific tasks. The purpose of this screen is to manage and create tasks related to patient care, facilitating collaborative care efforts.

How to create a custom task

The screenshot displays the task management interface for a patient named Gabriele Corwin, who is unrolled from collaborative care. The top section shows the patient's name, gender, and birth date, along with their enrollment status and time spent in care, which is currently zero minutes. Below this, there are sections for Measurement Administration and Measurement History, both indicating that the patient is not enrolled in collaborative care. The Tasks section is visible, featuring a table with columns for Title, Minutes (Apr '24), Status, and Due by, but currently shows 'No rows', indicating no tasks are listed. To the right of the Tasks section, there are two buttons: 'Filters' and 'New Task', both located at the top right corner of the task table. The 'Filters' button allows users to apply filters to the task list, while the 'New Task' button is used to create a new task for the patient.

Monthly Documentation of Time and Tasks

The screenshot displays the Daily Progress Tracker interface within the Mirah Collaborative Care platform, focusing on task management and assessment review. At the top, there is a horizontal bar labeled 'Tuesday Hours' showing time allocation for the day, with segments marked at 0:00, 1:15, 2:30, 3:45, and 5:00 hours. Days of the week are indicated above the bar, with 'M' highlighted and 'T' partially filled, while 'W', 'T', and 'F' are empty. Below, the screen is divided into two main sections: 'My Tasks' on the left and 'Inbox' on the right. 'My Tasks' includes a dropdown filter for task status, set to 'Active', and a 'Create Task' button. Listed tasks for Francine Copper include 'Administer PHQ-9', 'Chart Review', and 'hhh', each with a play button and a square button for actions. The 'Inbox' section shows 'Assessment Needs Review' notifications for Carl Carl and Francine Copper, each with a 'View Report', 'Create Task', and 'Dismiss' button for managing assessments.

How to Use the Daily Progress Tracker

The screenshot displays the 'My Tasks' and 'Inbox' sections of the Mirah Collaborative Care dashboard. The 'My Tasks' section on the left lists tasks assigned to different individuals, including Dylan Finch, Melaine Hauck, and Lanny Wilkinson, with task descriptions such as 'Communicate with external provider,' 'Case Consultation,' 'Make external referral,' 'Providing community resources,' and 'Send psycho-ed materials.' Each task entry includes a progress indicator with colored circles, a due date, and two buttons: a play button for starting the task and a square button for marking it as complete. The 'Inbox' section on the right shows assessments that need review, with entries for Melaine Hauck and Krystin Klein. Each entry includes a progress indicator, a description of the assessment status, and three buttons: 'View Report,' 'Create Task,' and 'Dismiss,' located below the assessment details.

How to prioritize my task list on the Dashboard

The screenshot displays the Quick Tasks configuration page within the Mirah Collaborative Care platform. On the left side, there is a navigation menu with options such as Dashboard, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The Configuration section is expanded, showing sub-options like Case Consult Smart Phrases, Quick Tasks, Minutes Targets, Billing Configuration, Configuration Manager, and Organizations. The main area of the screen lists several quick tasks including 'Add Related Person to Patient Profile', 'Case Review', 'Contact Patient/Caregiver', 'Coordinate External Service', and 'Discharge'. Each task has a description and is accompanied by two buttons on the right side: a pencil icon for editing and a trash can icon for deleting. At the top right corner, there is a 'New Quick Task' button for adding new tasks. A 'Help' button is located at the bottom right corner of the screen.

How to customize quick tasks for your organization

The screenshot displays a section of the Mirah Collaborative Care interface focused on a specific task related to a patient named Rick Enrolled. The top left corner shows Rick's initials 'RE' in a circular icon with a red badge indicating the number 15, possibly representing notifications or tasks. Below the name, Rick's gender, age, and date of birth are listed. To the right, a visual timeline with colored circles indicates the patient's enrollment status, with a note stating 'enrolled 2 years ago.' The main section titled 'Enrollment and Intake' includes a due date and time, 'Due by 6:04 PM, Jul 26.' Below this, two buttons are prominently displayed: 'Active' with a dropdown arrow, allowing users to change the task status, and 'Change Quick Task' with a dropdown arrow, enabling users to modify the task template. Both buttons are located at the bottom left of the section and are highlighted with a red border.

How to Change the Status and Template of a Task

The screenshot displays a section of the Mirah Collaborative Care interface focused on task management within the context of automatic chart or assessment time tracking. At the top left, the user's name, Annika Reef, is displayed, followed by a time indicator showing '+10m elapsed' with a clock icon, indicating the duration of the current task. Next to it, the text 'Enrollment and Intake' suggests the current phase or task category. On the right side, there are four buttons: 'Add Note' with a pencil icon, 'Discard Time' with a prohibition icon, 'Save Progress' with a clock icon, and 'Complete Task' in a highlighted brown color, indicating its importance or finality. These buttons are used for managing notes, time tracking, saving progress, and completing the task, respectively.

Automatic Chart/Assessment Time Tracking

Tasks

The screenshot displays an icon and text representing the 'Active Treatment' phase within the Mirah Collaborative Care platform. The icon is a brown circle containing a white hand holding a heart, symbolizing care and support. To the right of the icon, the text 'Active Treatment' is prominently displayed, indicating the current phase of care being addressed in the configuration guide. This visual element is part of the user interface that helps users identify and navigate through different phases of care within the platform.

Phases of Care - Configuration Guide

The screenshot displays the 'Patient Enrollment' screen for Sarah Olive within the Mirah Collaborative Care platform, specifically under the 'Treatment Details' tab. This is the first step in a four-step process, as indicated by the progress bar at the top, which includes 'Referral Details,' 'Targets & Tasks,' and 'Success.' The screen contains several dropdown fields: 'Panel,' 'Primary Care Provider,' and 'Care Manager,' each requiring selection before proceeding. Below these fields, there is a date picker for 'Enrollment Date,' set to 08/20/2025 04:31 PM, which is used to calculate target minutes per month and other clinical aspects. The 'Unit' field is present but not filled. At the bottom, there is a dropdown for 'Phases of Care,' currently set to 'phase.' The 'Continue To Referral' button is located at the bottom right, but it is currently disabled, indicating that some required fields may not be completed.

Phases of Care - Care Manager Guide

The screenshot displays an icon representing a user with a checkmark, which may symbolize user verification or completion of a task. This icon could be used in the Mirah Collaborative Care platform to indicate a phase of care completion or successful referral processing within the billing rules context.

Phases of Care - Billing Rules with Referrals

Phases of Care

The screenshot displays the patient profile page for George Silver, a 12-year-old male enrolled two years ago. The top left section shows the patient's basic information, including name, gender, age, and enrollment status, along with a visual representation of their progress. Below this, there is a text box containing notes about the patient's diagnosis and care plan. The bottom left section includes buttons for 'Quick Track', 'Enroll', 'Finish Intake', 'Discharge', 'Request Consult', and 'Edit Summary', which are part of the patient's task and enrollment lifecycle management. The 'Edit Demographics' button is highlighted in orange, located at the bottom of the patient info section. On the right side, the 'Measurement Administration' section lists measurements assigned to the recipient, Helen Silver, with details such as the measure name, status, expiration date, and actions available. The 'Send Measurement' button is located at the top right, while the 'Resend Notifications' button is disabled. Each measurement entry includes an icon for sending and a settings icon for additional actions. A 'Help' button is located at the bottom right corner of the screen.

Patients - Feature Guide

The screenshot displays the 'Patient Search' page within the Mirah Collaborative Care platform, where users can manage patient information. The left sidebar includes navigation options such as Dashboard, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The main section features a search bar for finding patients, along with dropdown filters for Primary Care Provider, Care Manager, and Enrollment Status. The '0 Panels' button and 'Clear Filters' option are located next to the search bar. Below, a table lists patients with columns for Status, Minutes, Enrollment Date, Name, Gender, DOB (Date of Birth), PCP (Primary Care Provider), CM (Care Manager), and MRN (Medical Record Number). Each row provides specific details for individual patients. The 'Add New Patient' button is prominently displayed in the upper right corner, allowing users to add new patient information.

Patients - How to add a new patient

The screenshot displays the patient management interface within Mirah Collaborative Care, focusing on enrolling and intaking patients. At the top, there is a search bar labeled 'Search Patients' with the letter 'M' entered, alongside dropdown menus for filtering by 'Primary Care Provider', 'Care Manager', and 'Enrollment Status'. A button labeled '0 Panels' is located to the right of these filters. Below the filters, there is a 'Clear Filters' option marked with a red 'X'. On the right side, a brown button labeled 'Add New Patient' is visible. The table below lists patient details with columns for 'Status', 'Minutes', 'Enrollment Date', 'Name', 'Gender', 'DOB', 'PCP' (Primary Care Provider), 'CM' (Care Manager), and 'MRN' (Medical Record Number). The 'Status' column shows a graphical representation of enrollment status, with the first patient marked as 'Unenrolled' highlighted in red. The 'Minutes' column shows '0', and the 'Quick Track' button is available for each patient entry.

Patients - How to enroll and intake a patient

The screenshot displays a patient card for Jane Doe within the Mirah Collaborative Care platform. The card provides essential patient information including the patient's name, gender, age, and date of birth, which is listed as Female - 23 - 10/10/2000. It also notes that the patient was enrolled 4 months ago. On the left side of the card, there is a circular avatar with the initials 'JD' and a red badge with the number 3, indicating notifications or alerts related to the patient. On the right side, there is a status badge consisting of three interconnected circles colored red, yellow, and grey, which likely represent different stages or statuses in the patient's care process. Additionally, there is a grey circle with '0 min' indicating the time since the last interaction or update, located on the far right.

Patients - The Status Badge

The screenshot displays the 'Patients / Collaborative Care' interface of the Mirah Collaborative Care platform. On the left, a vertical navigation menu includes options such as Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The 'Patient Search' option is highlighted. The main section is divided into two columns: 'My Tasks' on the left and 'Inbox' on the right. 'My Tasks' shows a list of tasks with patient names like Rick Enrolled and Stacy Plourde, task descriptions such as 'Unspecified Task' and 'Discharge', and creation dates. Each task has a progress indicator and two buttons: a play button to start the task and a stop button to pause it. The 'Inbox' section lists assessments needing review, with patient names like d d and Venus Flytrap. Each entry includes a description, a progress indicator, and three buttons: 'View Report', 'Create Task', and 'Dismiss'. The 'Help' button is located at the bottom right corner.

Patients - Test Patients

The screenshot displays the 'Patient Search' page within the Mirah Collaborative Care platform. The purpose of this screen is to allow users to search for patients using various filters such as patient name, primary care provider, care manager, and enrollment status. The search field at the top left is populated with the name 'Jane'. Below the search filters, there is a list of patients with columns for status, minutes, enrollment date, name, gender, date of birth (DOB), primary care provider (PCP), care manager (CM), and medical record number (MRN). The list includes three patients: 'Unenrolled, Jane', 'Doyon, Jane', and 'Doe, Jane', with their respective details. The 'Quick Track' button is available next to each patient for quick access to tracking features. The left sidebar contains navigation options such as Dashboard, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The 'Add New Patient' button is located at the top right of the patient list, and a 'Help' button is at the bottom right corner.

Patients - How to send a measure manually

The screenshot displays the patient management interface for Vidhi Plourde, a 15-year-old female enrolled a year ago. The top left section shows the patient's name, gender, age, and enrollment date, along with a visual representation of her progress. Below this, there is a text box for notes with buttons labeled 'Discard Changes' and 'No Unsaved Changes'. The left panel includes sections for 'Tasks' with a 'Quick Track' button, 'Enrollment Lifecycle' with buttons for 'Enroll', 'Finish Intake', and 'Discharge', and 'Consult' with 'Request Consult' and 'Begin Summary' buttons. The 'Patient Info' section has an 'Edit Demographics' button. The right side of the screen is dedicated to 'Measurement Administration', listing recipients, measures, status, expiration dates, and actions for each measurement bundle. The 'Send Measurement' button is located at the top right, next to 'Resend Notifications'. Below, the 'Measurement History' section shows various assessments with their scores and risk levels, and the 'Active Measurement Bundles' section lists ongoing bundles with their start dates. The 'Add' button is located at the bottom right, next to a 'Help' button.

Patients - Managing Measurement Bundles

The screenshot displays the patient management interface for Jane Doe, a 24-year-old female enrolled two years ago. At the top left, her profile information is shown, including her initials, age, and enrollment duration. Below this, there is a blank section for notes with options to 'Discard Changes' or confirm 'No Unsaved Changes'. On the right, the 'Measurement Administration' section lists various assessments with details such as recipient, measure(s), status, expiration date, and sender, along with action icons for each entry. The 'Send Measurement' button is located at the top right of this section. Below the profile, the 'Tasks' section includes a 'Quick Track' button, and the 'Enrollment Lifecycle' section features 'Enroll', 'Finish Intake', and 'Discharge' buttons, with 'Discharge' highlighted in red. The 'Consult' section offers 'Request Consult' and 'Begin Summary' options. At the bottom, the 'Measurement History' section provides a summary of past assessments with scores and a timeline of active measurement bundles. A 'Help' button is located at the bottom right corner.

Patients - How to discharge a patient

The screenshot displays the patient profile for Vidhi Plourde, a 15-year-old female enrolled a year ago. The top section shows her name, gender, age, and enrollment date, along with a visual representation of her progress. Below, there is a table listing her assessment scores from April to July 2025, with options to view or download reports. The bottom section titled 'Related People' lists individuals associated with the patient, including their active status, name, relationship, phone number, email, and notification preference. The 'Add a Related Person' button is prominently located at the top right of this section, allowing users to add new related individuals. The 'Edit' button next to each entry enables modifications to existing related person details.

Patients - How to add a related person

The screenshot displays the patient management interface of Mirah Collaborative Care, focusing on enrolling and intaking patients. At the top, there is a search bar labeled 'Search Patients' with the letter 'M' entered. Next to it are dropdown filters for 'Primary Care Provider', 'Care Manager', and 'Enrollment Status'. A 'Clear Filters' option is available to reset the filters. On the right, a button labeled 'Add New Patient' allows users to add a new patient to the system. Below, there is a table with columns for 'Status', 'Minutes', 'Enrollment Date', 'Name', 'Gender', 'DOB', 'PCP', 'CM', and 'MRN'. The 'Status' column shows a visual indicator with a label 'Unenrolled'. The 'Quick Track' button is available for each patient entry, providing a quick action option. The interface is designed to streamline patient enrollment and management processes.

Patients - How to enroll and intake a patient DRAFT

Patients

The screenshot displays the 'Case Consult Smart Phrases' page within the Mirah Collaborative Care platform. The left sidebar contains navigation options including Dashboard, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The Configuration section is expanded, highlighting 'Panel Configuration' and 'Manage Users' under Providers. The main content area shows sections for BH Diagnosis, Current Medication, and Medication History, each with details about the patient's health and medication regimen. Each section has 'Edit' and 'Delete' buttons located on the right side for modifying or removing entries. A 'New Smart Phrase' button is located at the top right of the main content area, allowing users to add new phrases. A 'Help' button is located at the bottom right corner of the screen.

Panels - How to Create and Edit Panels

Panels - Tips for Panel Management

The screenshot displays the Mirah Collaborative Care interface, focusing on the 'My Tasks' and 'Inbox' sections. On the left sidebar, there is a navigation menu with options such as Dashboard, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. Above these options, the '0 Panels' button is highlighted, indicating the ability to filter tasks by panels. The main area is divided into two sections: 'My Tasks' on the left and 'Inbox' on the right. 'My Tasks' shows a list of tasks with patient names, task types like Chart Review and Case Consultation, creation dates, and status indicators. Each task has two buttons for actions, located on the right side of each task entry. The 'Inbox' section lists assessments needing review, with patient names, status indicators, and three action buttons: View Report, Create Task, and Dismiss, located at the bottom of each assessment entry. The 'Help' button is located at the bottom right corner of the screen.

Panels - How to Filter Data by Panel

The screenshot displays a section of the Mirah Collaborative Care interface focused on a patient's care team and measurement history. On the left, under 'Patient Info', details such as MRN, E-mail, Phone Number, Panel, Primary Care Provider, Care Manager, Unit, Consent Date, and Enrollment Date are listed. Each field provides specific information about the patient, with options to edit the Panel, Unit, and Consent Date. The 'Edit Demographics' button is prominently located at the top right of the 'Patient Info' section. On the right, the 'Measurement History' section lists various assessments with their respective scores and risk levels, such as GAD-7, Caregiver Strain, and others, indicating the patient's current status. The interface includes navigation options at the top for date selection, email, settings, and pagination controls, while a 'Help' button is located at the bottom right corner.

Panels - How to edit the Patient's Care Team

Panels

The screenshot displays the profile of George Silver, a 12-year-old male enrolled in the program two years ago. It includes his initials 'GS' in a circular icon with a red badge indicating '15'. The profile details his diagnosis of ADHD by a previous pediatrician, absence of outside behavioral health providers, and lack of an IEP or 504b plan. It notes his regular meetings with a guidance counselor due to anxiety. Below the profile, there are sections for Tasks, Enrollment Lifecycle, and Consult. The Tasks section features a 'Quick Track' button. The Enrollment Lifecycle section includes buttons for 'Enroll', 'Finish Intake', and 'Discharge', with 'Discharge' highlighted in brown. The Consult section offers a 'Request Consult' button in brown with a red border, and an 'Edit Summary' button. The 'Discard Changes' and 'No Unsaved Changes' buttons are located below the profile description box.

Consult - How to run a case consult meeting

The screenshot displays the 'Case Consult Smart Phrases' page within the Mirah Collaborative Care platform. The left sidebar contains navigation options including Dashboard, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The Configuration section is expanded, showing options under Collaborative Care such as Case Consult Smart Phrases, Quick Tasks, Minutes Targets, and Billing Configuration. The main content area is titled 'Case Consult Smart Phrases' and includes sections for BH Diagnosis, Current Medication, and Medication History. Each section provides details about the patient's behavioral health diagnosis, current medication regimen, and medication history, including reasons for discontinuation and additional medication suggestions. Each section has 'Edit' and 'Delete' buttons located on the right side for managing the information. A 'New Smart Phrase' button is located at the top right corner of the main content area for adding new entries.

How to manage Smart Phrases

Case Consult

The screenshot displays the Mirah Collaborative Care dashboard, which is divided into two main sections: 'My Tasks' and 'Inbox'. The 'My Tasks' section lists tasks assigned to the user, Vidhi Plourde, with a filter option set to 'Active'. Each task includes the name of the patient, task description, creation and due dates, and action buttons for pausing, playing, or completing the task. The 'Inbox' section shows notifications requiring attention, with an example notification indicating an assessment needs review for Penelope Test. Action buttons for 'View Report', 'Create Task', and 'Dismiss' are available for managing the notification. The left sidebar contains navigation options including Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The 'Dashboard' option is highlighted, indicating the current view.

How to manage the Dashboard

The screenshot displays the 'Dashboard' section of Mirah Collaborative Care, focusing on task management and inbox notifications. On the left side, under 'My Tasks', there is a dropdown filter labeled 'Task Status Filter' set to 'Active', allowing users to filter tasks by status. Below, tasks are listed with the name of the person responsible, task description, creation date, and a progress indicator. Each task has two buttons: a play button for starting or viewing task details, and a square button for marking the task as complete, both located on the right side of each task entry. On the right side, the 'Inbox' section shows notifications for assessments needing review, with a count indicator showing '2'. Each notification includes the name of the person who updated or completed the assessment, a description of the action required, and three buttons: 'View Report', 'Create Task', and 'Dismiss', all located at the bottom of each notification entry.

How to Manage the Inbox

Dashboard

The screenshot displays the Analytics section of the Mirah Collaborative Care platform, which is part of the user interface for accessing various reports related to measurement-based care. The top navigation bar includes options for Dashboard, Analytics, and Clients, with a search field labeled 'Search Clients' on the right side. The main content area is divided into two sections: 'All Reports' on the left and 'Outcomes' on the right. The 'All Reports' section lists various report options such as My Adherence, No-show Prediction, No-show History, Measurement Time Summary, Recent User Activity, Measures by Provider, Measures by Patient, Session Status Summary, and Adherence Drill-down. The 'Outcomes' section includes clickable options for Care Episode Outcomes Drill-down, Session Outcome Drill-down, and No-show History, each accompanied by a heart and heartbeat icon. These options allow users to delve deeper into specific data analytics related to patient care outcomes.

What is Measurement Adherence?

Deciding How to Set Up Your Mirah Integration

The screenshot displays the login page for Mirah Collaborative Care. At the top center, there is a logo. Below the logo, there are two input fields: the first is labeled 'Username/Email' for entering the user's login credentials, and the second is labeled 'Password' for entering the user's password. Below these fields, there are two buttons: 'Log in' and 'Log in discreet mode', both currently disabled. At the bottom left of the screen, there is a 'Forgot Password?' link for users who need to reset their password. To the right of this link, there are additional links for 'Terms of Use', 'Privacy Policy', and an email contact 'support@mirah.com' for further assistance.

How to Log In to Mirah Using Your Username and Password

The screenshot displays a text message interface on a smartphone. The message is from Demo Clinic, instructing the recipient to complete a measure before their appointment at 11:30 AM on July 16. The message includes a hyperlink (https://t.demo.mirah.com/r/A2TXKB) for accessing the measure. The top of the screen shows the sender's phone number, +1 (206) 737-2437, and the time the message was received, 11:37 AM. Below the message, there is a text input field labeled 'Text Message' and a green send button located to the right of the input field. The bottom of the screen displays various app icons, including a camera, App Store, Apple Pay, and others, for quick access to additional functionalities.

What a Patient Sees

The screenshot displays the 'User Details' page for a provider named Aryan SinghTest within the Mirah Collaborative Care platform. At the top, a highlighted message indicates that the provider has been enabled but has not yet logged into the system, preventing them from completing clinician assessments or obtaining measurements for their clients. Below the message, user details are listed including Title, First Name, Last Name, Suffix, Email, Username, NPI Number, Practicing status, Staff role, Current Status, and Access Frequency. The roles and units associated with the user are also displayed. At the bottom of the page, there are three buttons: 'Edit' located on the left, 'Edit Notification Preferences' in the center, and 'Resend Welcome Email' followed by 'Disable Provider' on the right. A 'Help' button is situated in the bottom right corner of the screen.

How to Activate New Users

The screenshot displays the main navigation interface of Mirah Collaborative Care, showing tabs for Schedule, Patients, Analytics, and Outcomes at the top. Below these tabs, there are dropdown menus for filtering by Units and Providers, with options to select 'All Units' and 'Me' respectively. Additional filters include Flags and Status, each with their own dropdown menus. A checkbox labeled 'Test Clients' is available for selection. The date range displayed is 'Friday, May 2nd - Thursday, May 8th', with navigation options for 'Last Week', 'Today', and 'Next Week'. In the top right corner, Dr. Sharon Fieldstone PhD's profile is accessible, showing a dropdown menu with options for Profile, Inbox with 243 messages, Preview Schedule, Preview My Tasks, and Logout. The last sign-in time is noted as 7:56 AM, April 30.

Clinical Decision Support (CDS)

The screenshot displays a numeric keypad layout commonly used for input on devices such as tablets or phones. The keypad consists of twelve buttons arranged in a grid with three columns and four rows. Each button is labeled with a number and corresponding letters, which are used for text input. The top row includes buttons labeled '1', '2' with 'ABC', and '3' with 'DEF'. The second row has '4' with 'GHI', '5' with 'JKL', and '6' with 'MNO'. The third row features '7' with 'PQRS', '8' with 'TUV', and '9' with 'WXYZ'. The bottom row includes the '*' button, '0', and the '#' button. This layout is typically used for entering phone numbers or text, and the buttons are designed to facilitate easy navigation and input on Mirah tablets.

Configuring Mirah Tablets

The screenshot displays the home screen of an iPad, which is part of the process for configuring Mirah tablets. The screen shows the default wallpaper with ocean waves and sand. At the top left corner, there is the Settings app icon, which is used to access device settings. At the bottom center, the dock contains four app icons: Messages, Safari, Settings, and a folder containing multiple apps. The Safari app icon is highlighted with a red box, indicating it is the next step in the configuration process. The time is displayed at the top left corner, and the battery percentage is shown at the top right corner.

Configuring Mirah Tablets (iPad)

The screenshot displays the 'Awaiting Response' tab within the Mirah Collaborative Care platform, which is part of the 'Dashboard' section. This screen is used to manage client assessments that are pending responses. The top navigation bar includes options for Dashboard, Analytics, and Clients, along with a search bar for searching clients. The user is identified as Greg House from Demo Clinic. The screen lists clients with their names, scheduled assessment times, and notification statuses. Each client row includes a 'Details' button and a key icon button for accessing assessments, located to the right of the client information. The 'Awaiting Response' tab is highlighted, indicating that there are six assessments pending responses. The bottom of the screen provides a legend explaining the meaning of icons next to client names, such as worsening or improving severity and age indication.

Tablet - Key Code to Access Assessments

The screen is part of the Mirah Collaborative Care application, specifically for managing patient notifications. It prompts the user to confirm their contact information, displaying fields for 'Email' and 'Mobile Phone' with pre-filled values 'patientemail@example.com' and '1112223344' respectively. Below these fields, the user can select their preferred method for receiving assessments, with options for 'Email' and 'Text'. The 'Text' option is currently selected, indicated by a checked box. At the bottom of the screen, there is a 'Next' button, which allows the user to proceed to the next step in the process. The button is located centrally at the bottom of the screen. The top of the screen includes navigation elements such as a back arrow, language selection marked by 'EN', and a close button represented by an 'X'.

How to Manage Patient Notifications

The screenshot displays the 'Patients' tab within the Mirah Collaborative Care platform, which is part of the user interface for managing patient information. At the top, there is a navigation bar with options for 'Schedule', 'Patients', and 'Analytics'. The 'Patients' tab is currently selected. Below the navigation bar, there is a search field for filtering patients, a dropdown menu labeled 'Providers' set to 'All Providers', another dropdown for 'Units', and a dropdown for 'Flags'. These filters help refine the list of patients displayed. On the right side, there is a button labeled 'Add New Patient' for adding new patient records. The main section of the screen shows a table with columns for MRN (Medical Record Number), Flags, Name, Date of Birth, Gender, and Actions. Each row represents a patient, with clickable names for more details. The 'Actions' column includes icons for further actions related to each patient, such as viewing analytics. The red arrow points to the 'Providers' dropdown, indicating its importance in filtering patient data.

Sending information to support via links

The screenshot displays the login page for Mirah Collaborative Care. At the top center, there is a logo representing Mirah. Below the logo, there are two input fields labeled 'Username/Email' and 'Password' for users to enter their credentials. Underneath these fields, there are two buttons: 'Log in' and 'Log in discreet mode', both are currently disabled. At the bottom of the page, there are four links: 'Forgot Password?', 'Terms of Use', 'Privacy Policy', and 'support@mirah.com'. The 'Privacy Policy' link is highlighted in red, indicating its importance or relevance to the current task of finding the Mirah Privacy Policy.

How to Find the Mirah Privacy Policy

The screenshot displays an email invitation from Vidhi Plourde to join the Security Assurance Portal, sent by Tugboat Logic. The email is addressed to Vidhi and informs them of an invitation to the Certification Automation Security Assurance Portal at Mirah to view a specific document titled 'Mirah's SOC 2 + HITRUST Type 2 Report 11-01-2021 - 09-30-2022'. The purpose of the Security Assurance Portal is to share key documents about Mirah's InfoSec program to build trust with customers and stakeholders. The email instructs the recipient to click the 'View Documents' button located at the bottom of the email to log in and view or download the shared InfoSec documents. The footer of the email includes the OneTrust logo, the text 'Certification Automation', and links to FAQs, Privacy Policy, and Notification Preferences.

How to Request Mirah Security Reports

The screenshot displays a dropdown menu under the label 'Test Hospital', which is likely the name of the current organization or account being viewed. The dropdown menu includes several options: 'Failed Logins', 'Measure Library', 'Measurement Plans', 'Treatment Tracks', and 'Organizations'. The 'Organizations' option is highlighted, indicating it is the selected or intended choice for the user. This menu is part of the user interface for managing different aspects of the Mirah Collaborative Care platform, specifically for navigating to the section where users can manage or create new organizations.

How to create a new organization

The screenshot displays a dropdown menu under the label 'Test Hospital', which is part of the Mirah Collaborative Care interface. The dropdown menu includes several options: Failed Logins, Measure Library, Measurement Plans, Treatment Tracks, and Organizations. The Organizations option is highlighted, indicating it is the selected or focused item. This menu is used for navigating different sections related to hospital management and care optimization within the Mirah platform. The dropdown is located at the top of the screen, providing quick access to various administrative and care management features.

How to edit an organization

White Listing - How to Customize Your Notifications

The screenshot displays the Mirah Collaborative Care interface, specifically focusing on task management and configuration. On the left sidebar, there are navigation options including Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The Configuration option is highlighted. The main section is divided into 'My Tasks' and 'Inbox'. 'My Tasks' shows tasks related to 'Enrollment and Intake' and 'Referral Confirmation' for two individuals, Dorinda Lynch and Fabiola Hickle, with creation and due dates, and action buttons for play and pause. The 'Inbox' section lists patients under 'Closing Out the Month' with their next steps and associated codes. There are buttons for 'More Billing Insights' and 'Dismiss'. An 'Assessment Needs Review' section is also visible, indicating a completed assessment by Jingle Konecny that requires review.

Configuring Referral Decline Reasons DRAFT

Getting Started with Mirah

The screenshot displays the user details page for a provider named Aryan SinghTest within the Mirah Collaborative Care platform. At the top, a highlighted message indicates that the provider has been enabled but has not yet logged into the system, preventing them from completing clinician assessments or obtaining measurements for their clients. Below the message, the user details section includes fields such as Title, First Name, Last Name, Suffix, Email, Username, NPI Number, Practicing status, Staff role, Current Status, and Access Frequency. The roles and units associated with the provider are listed as 'clinician' and 'CoCM Training' respectively. At the bottom of the page, there are three buttons: 'Edit' located on the left, 'Edit Notification Preferences' in the center, and 'Resend Welcome Email' followed by 'Disable Provider' on the right. A 'Help' button is situated in the bottom right corner of the screen.

The screenshot displays the 'Minutes Targets' section within the Mirah Collaborative Care platform, specifically under the Configuration menu. The left sidebar shows navigation options including Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Configuration, Platform Tools, and Mirah Support. The Configuration section is expanded, highlighting 'Minutes Targets' in red, indicating the current selection. The main content area provides information on Custom Minutes Targets and Default Minutes Targets. A blue information box at the top explains that Mirah will select a custom target for each patient at the start of the month if defined, otherwise, it will use the default target. Below, the Custom Minutes Targets section states that no custom targets are configured, and patients will use default targets. The Default Minutes Targets section outlines targets for Month 1, with an On Target Floor of 36 minutes and an On Target Ceiling of 75 minutes. It categorizes time spent as Under Target (0-35 minutes), On Target (36-75 minutes), and Over Target (76-111+ minutes).

Minutes Targets

The screenshot displays the 'Case Consult Smart Phrases' page within the Mirah Collaborative Care platform. This page is part of the Configuration section, accessible from the left-hand navigation menu. The page allows users to manage smart phrases related to case consultations. At the top right, there is a button labeled 'New Smart Phrase' for adding new entries. Below, there are sections for Medical History, BH Diagnosis, Current Medication, and Medication History, each providing a brief description of the patient's medical details. Each section has 'Edit' and 'Delete' buttons on the right side for modifying or removing the entries. The left sidebar includes navigation options such as Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, and Configuration, with Configuration highlighted, indicating the current section.

Creating and Adding Primary Care Physicians

The screenshot displays the 'Case Consult Smart Phrases' page within the Mirah Collaborative Care platform. This page is part of the Configuration section, which is accessible from the left-hand navigation menu. The page is designed to manage smart phrases used in case consultations, providing a streamlined way to document patient information. It includes sections for Medical History, BH Diagnosis, Current Medication, and Medication History, each with a brief description of the type of information to be included. Each section has 'Edit' and 'Delete' buttons located on the right side, allowing users to modify or remove the smart phrases. The 'New Smart Phrase' button is located at the top right corner, enabling users to add new entries.

Creating and Adding Care Managers

The screenshot displays the Measurement Administration section for a user named Ally Wonderland, who is a 23-year-old female enrolled 3 months ago. The left panel shows her profile with a circular progress indicator and a list of tasks including Quick Track and Enrollment Lifecycle options such as Enroll, Finish Intake, and Discharge. The main panel lists measurements administered to Ally, including PHQ-9, WHO-5, Social Needs Screening Toolkit (SDOH), GAD-7, and EDE-Q. Each measurement entry includes the recipient's name, the measure(s) administered, the status of the measurement (Completed, Scheduled, Expired, Canceled), expiration date and time, and the sender's information. Actions can be taken via icons located next to each entry, and there are buttons at the top right for Resend Notifications and Send Measurement. The bottom right corner features a Help button.

How to Download Reports

The screenshot displays the 'Implementation Targets' section within the Mirah Collaborative Care platform, specifically focusing on metrics related to new enrollments and billing targets for CoCM Hospital. The left panel shows a graph titled 'New Enrollments Launch Target' with a timeline from 10/01/2024 to 07/01/2025, indicating the number of new enrollments over time. To the right of the graph, there are two boxes displaying enrollment statistics: '2 Enrollments Week ending Aug 10' and '152/90 Enrollments Since goal start'. Below the graph, a status indicator shows 'Off Track'. The right panel features a graph titled 'Billing Target' with expected monthly billing data, alongside two boxes showing billing figures: '$4,050/$30,000 Expected This month' and '$15,200/$30,000 Expected Last month'. The top navigation bar includes a date selector for 'Week Ending' set to 08/10/2025, an 'Entities' dropdown showing 'CoCM Hospital', and buttons for 'Show 0 Filters' and 'Clear Filters'. A 'Create Target' button is located at the top right corner. The left sidebar lists navigation options such as Dashboard, Panels, All Tasks, Case Consult, Patient Search, Billing, Metrics, Outcomes, Implementation Targets, Institute Performance, My Performance, Configuration, Platform Tools, and Mirah Support. A 'Help' button is located at the bottom right corner.

Implementation Targets - How to Set Up Implementation Targets

The screenshot displays the user interface of Mirah Collaborative Care, specifically focusing on the management of user notifications. At the top, there is a navigation bar with options for Dashboard, Analytics, and Clients, along with a search bar labeled 'Search Clients'. Below, there are tabs for 'Recently Completed', 'Awaiting Response', 'Scheduled', 'My tasks', and 'Failed logins', with the 'Recently Completed' tab currently active, showing a list of clients with their respective completion dates and severity indicators. Each client entry includes a name, a scheduled time, and a completion status. On the right side, there is a dropdown menu under 'Test Hospital', which includes options such as Bulk Export Data, Configuration Manager, Data Quality Issues, Experiments, Failed Logins, and Manage Users, with 'Manage Users' highlighted. The bottom of the list features 'Report' buttons for each client entry, located on the right side.

User/Provider Notifications

The screenshot displays the user details page for Pam Beesly within the Mirah Collaborative Care platform. The page is part of the user management feature, allowing administrators to manage user accounts. At the top, there is a navigation bar with options for Dashboard, Analytics, and Clients, along with a search bar labeled 'Search Clients'. The breadcrumb trail indicates the current location as 'Users > Pam Beesly'. The user details section includes fields such as Title, First Name, Last Name, Suffix, Email, Username, CDA Address, Practicing status, and Staff role. Pam Beesly's role is listed as 'Front Desk' and her unit is 'Mental Health Outpatient'. Below the user details, there are four buttons: 'Edit' located on the left, 'Resend Welcome Email' highlighted in a black box, 'Edit Notification Preferences', and 'Disable Provider'. These buttons allow the administrator to modify user information, resend the welcome email, adjust notification settings, and disable the provider account.

Send/Resend Welcome Email

The screen displays information about a disabled provider within the Mirah Collaborative Care system. At the top, a notification in an orange box states that the provider is disabled and outlines the implications, such as the inability to log in, see data, or take assessments, while clients remain assigned until reassigned. Below the notification, a button labeled 'Re-enable Provider' is centered, allowing the user to reactivate the provider's account. The provider's details are listed, including Title: Dr, First Name: Deanna, Last Name: Troi, Suffix, Email: troi@mirah.com, Username: troi@mirah.com, CDA Address, Practicing status indicated by a checkmark, Staff role: Psychologist, and Current Status: Disabled due to Inactivity. Further down, the provider's Roles are listed as clinician, and Units are specified as Addiction - Follow-up.

Enabling/Re-enabling a User

The screenshot displays the user interface for adding staff users in Mirah Collaborative Care. At the top, there is a navigation bar with options for Dashboard, Analytics, and Clients, along with a search bar labeled 'Search Clients'. The breadcrumb trail shows 'Users' followed by 'Create', indicating the current task of creating a new user. Below, there are fields for entering user details: 'Default', 'Username' with a placeholder text 'Leave blank to use email', and 'CDA Address'. A checkbox labeled 'Practicing (can assign to patients)' is visible, allowing the user to specify if the staff member can be assigned to patients. A dropdown menu is expanded, showing various roles such as Psychologist, Psychiatrist, Clinician, Therapist, Social Worker, Administrator, Director, Research Assistant, Front Desk, Case Manager, and Executive, with 'Front Desk' highlighted. The dropdown is located centrally on the screen. In the bottom right corner, there is a 'Help' button for assistance.

Adding Staff Users

The screenshot displays the user interface of the Mirah Collaborative Care platform, specifically focusing on managing users and providers. At the top, there is a navigation bar with options for Dashboard, Analytics, and Clients, along with a search bar labeled 'Search Clients'. The user is identified as Greg House, and the clinic is Demo Clinic, with a dropdown menu open under the clinic name. This dropdown menu includes options such as Upload Clients, Bulk Export Data, and Manage Users, which is highlighted, indicating the current focus. Below the navigation bar, there is a filter section allowing users to filter by Provider, Unit, and Flags, with a checkbox for Test clients. The main content area is a table with tabs for Recently Completed, Awaiting Response, Scheduled, My tasks, and Failed logins. The table lists clients with columns for Client name, Scheduled time, Completed status, and Severity, each with corresponding data. Each row has a 'Report' button on the right side for generating reports on individual clients.

Editing Users/Providers' Roles

The screenshot displays the Mirah Collaborative Care dashboard, specifically focusing on the user management functionality. At the top, there is a navigation bar with tabs for Dashboard, Analytics, and Clients, along with a search bar labeled 'Search Clients'. The user is identified as Greg House, and the clinic is Demo Clinic, with a dropdown menu visible. This dropdown menu includes options such as Upload Clients, Bulk Export Data, and Manage Users, which is highlighted, indicating the current focus on managing users. Below the navigation bar, there is a filter section allowing the user to select Provider, Unit, and Flags, with a checkbox for Test clients. The main content area lists clients with columns for Client name, Scheduled time, Completed status, and Severity, each with sorting options. Each client row includes a 'Report' button on the right side for accessing detailed information. The page is designed to help users manage client interactions and track clinical progress efficiently.

Adding Users/Providers

The screenshot displays the 'User Details' page for managing users/providers within the Mirah Collaborative Care platform. At the top, there is a navigation bar with options for Dashboard, Analytics, and Clients, along with a search bar labeled 'Search Clients'. The breadcrumb trail indicates the current page is 'Users > Pam Beesly'. The user details section includes fields such as Title, First Name, Last Name, Suffix, Email, Username, CDA Address, Practicing status, and Staff role. The roles and units associated with the user are also listed, specifically 'Front Desk' and 'Mental Health Outpatient'. At the bottom of the page, there are several buttons: 'Edit' on the left, 'Resend Welcome Email', 'Edit Notification Preferences', and 'Disable Provider' on the right. The 'Disable Provider' button is highlighted, indicating its relevance to the task of disabling users/providers.

Disabling Users/Providers

The screenshot displays the user interface for managing users/providers within the Mirah Collaborative Care platform. At the top, there is a navigation bar with tabs for Dashboard, Analytics, and Clients, along with a search bar labeled 'Search Clients'. The user is identified as Greg House, and the clinic is Demo Clinic, with a dropdown menu visible under the clinic name. This dropdown menu includes options such as Upload Clients, Bulk Export Data, Manage Users, Measurement Plans, Configuration Manager, Experiments, Payer Setup, and Reimbursement. The 'Manage Users' option is highlighted. Below the navigation bar, there is a filter section allowing the user to select Provider, Unit, and Flags, with a checkbox for Test clients. The main content area is a table with tabs for Recently Completed, Awaiting Response, Scheduled, My tasks, and Failed logins. The table lists clients with columns for Client name, Scheduled time, Completed time, and Severity, which is indicated by colored icons. Each row has a 'Report' button on the right side for generating reports on individual clients.

Viewing Users/Providers Details

Understanding Permissions and User Roles

Mirah User Security Roles

The screenshot displays a user dropdown menu in the Mirah Collaborative Care application, which is part of the user management feature. The menu is accessed by clicking on the user's name, 'Siya', located at the top of the screen next to the 'Test Hospital' dropdown and a help icon. The menu provides options for managing the user's account and tasks. The options include 'Profile' for viewing and editing user details, 'Logout' for signing out of the application, 'Assume Role' for switching roles within the application, 'Preview Schedule' for viewing upcoming appointments or tasks, and 'Preview My Tasks' for checking assigned tasks. The menu also displays the last sign-in date and time, which is 04/28 at 01:35 pm.

Changing Email Notifications

Inactive Users and Disabled User Accounts

Managing Users/Providers

Outcomes Framework - Glossary

Outcomes Framework - Frequently Asked Questions (FAQ)

Outcomes Framework - Background

The screenshot displays the Outcomes Framework - Metric Dashboard within the Mirah Collaborative Care platform, specifically under the Reporting & Analytics feature. The dashboard is designed to provide insights into various metrics related to patient care. At the top, there is a navigation bar with options for Schedule, Patients, Analytics, and Outcomes. Below, there are date selectors for Start Month and End Month, set to July 2023 and January 2024, respectively, and an Entity dropdown set to Helping Hands. The main content area is divided into four sections, each representing a different metric. The first section, 'Pediatric time to improvement,' shows a line graph and statistics indicating an average of 34.2 days for treatment progress, with additional details on triggered, met inclusion, and treated cases. The second section, 'Test Metric,' displays a line graph and a 50.0% success rate for patients meeting specific criteria, along with related statistics. The third section, another 'Test Metric,' shows a 96.9% rate for patients with a decrease in PHQ-9 scores. The fourth section, 'Remission - Depression (PHQ-9),' presents a 50.0% remission rate with corresponding data. Each section includes options to download data or adjust settings, located at the top right of each metric box. The 'Explore & Create New Metrics' button is prominently placed on the right side of the screen.

Outcomes Framework - Metric Dashboard

The screenshot displays a reporting and analytics dashboard for Mirah Collaborative Care, focusing on outcomes framework metrics. At the top, there are dropdown menus for selecting the start month, end month, and entity, with the current selections being July 2023, January 2024, and Helping Hands respectively. Below these filters, there are four panels showing different metrics related to treatment outcomes. The first panel titled 'Treatment Remission - Common Scales' shows a line graph depicting the percentage of patients whose symptoms went into remission after three months of treatment, with a success rate of 80.0%. The second panel, 'Treatment Response Or Remission - Common Scales', also shows a success rate of 80.0% for patients meeting any of two success criteria. The third panel, 'Treatment Response - Common Scales', indicates a 50.0% success rate for patients who saw a response to treatment. The fourth panel, 'Time To Treatment Response - Common Scales', displays the average number of days before patients showed a response, with a value of 102.9 days. Each panel includes a line graph, success percentage, and additional metrics such as the number of successes, inclusions met, measured in time, and treated patients. The 'Explore & Create New Metrics' button is located at the top right corner of the screen.

Outcomes Framework - Quick Start Guide

The Inclusion Criteria screen is part of the Outcomes Framework feature within the Reporting & Analytics section of Mirah Collaborative Care. It allows users to set specific criteria to determine if a metric datapoint should be included in the dataset. The screen includes several options: a dropdown to select the number of days between treatment episode start and selected measurement, a checkbox and dropdown for days between treatment episode start and baseline, a dropdown for patient's gender with options Male and Female, fields to specify patient age range, a dropdown for initial severity with options Mild, Moderate, and Severe, a field for initial score with a condition greater than a specified number, and a dropdown for patient's race with options including White. There is also a checkbox to exclude patients who were still enrolled at the end of the time period but not yet successful. Each criterion can be selected or deselected using checkboxes located to the left of each option.

Outcomes Framework - Inclusion Criteria

The screenshot displays the 'Success Criteria' section of the Mirah Collaborative Care platform, which is part of the Reporting & Analytics feature. This section is used to determine if a given metric datapoint is considered successful. It includes several criteria options that can be selected to define success. The options are: 'Where patient has seen treatment response' with a checkbox that is checked, 'Where severity has moved into remission' with an unchecked checkbox, 'A change since treatment start with a dropdown to select 'decrease' or 'increase' and a field to input a numerical value, 'A final value less than' with a dropdown to select a comparison operator and a field to input a numerical value, 'A final value less than' with a field to input a percentage of baseline, 'A trend since treatment start of' with a dropdown to select 'improving' or 'worsening', 'A final severity of' with a dropdown to select severity level, and 'Where patient has seen an improvement in severity' with an unchecked checkbox. Each criterion has a checkbox to the left for selection.

Outcomes Framework - Success Criteria

The screenshot displays a line graph titled 'Helping Hands' which is part of the Outcomes Framework - Statistics feature in Mirah Collaborative Care. The graph illustrates data points over time, with dates ranging from December 1, 2023, to June 1, 2024, on the x-axis and numerical values from 0 to 100 on the y-axis. The graph shows fluctuations in data, with a notable increase in value starting from March 1, 2024. To the right of the graph, there is a large percentage figure, 40.0%, indicating the success rate. Below the percentage, there are four key statistics: '4 successes', '10 met inclusion', '11 measured in time', and '542 treated', providing insights into the performance metrics. This screen is used for reporting and analytics to help users understand the effectiveness of care delivery over time.

Outcomes Framework - Statistics

The screenshot displays the Outcomes section of the Mirah Collaborative Care platform, which is part of the Reporting & Analytics feature. The top navigation bar includes tabs for Dashboard, Patients, Analytics, and Outcomes, with Outcomes highlighted to indicate the current section. The user profile is shown on the right with the name Greg House and the selected clinic, Demo Clinic. Below the navigation, there are filter options for Start Month, End Month, and Entities, with fields set to July 2024, July 2025, and Demo Clinic respectively. A calendar icon is present next to the date fields for easy selection. A 'Clear Filters' option is available to reset the filters. The main area of the screen displays a message stating 'You haven't set up any outcomes metrics yet' with a prompt to add a metric to start monitoring practice outcomes. To the right, there is a button labeled 'Explore & Create New Metrics' for adding new metrics. The 'Show 0 Filters' button is located next to the search field, allowing users to view applied filters. Pagination controls are at the bottom, with arrows for navigating through pages. A note at the bottom explains the current filtering status and how to change it.

Outcomes Framework - Tutorial

Outcomes Framework - Treatment Episode Response

Outcomes Framework - Trigger Criteria

Outcomes Framework - Types of Scales

Outcomes Framework - Clinical Severity Categories

The 'Time Window' screen allows users to select a specific time frame to measure the effectiveness of care within a treatment episode. The screen provides three options for selecting the time window: 'Last measurement recorded', 'Last measurement in month', and 'Last measurement in week'. The 'Last measurement in month' option is currently selected, with a text field indicating '3' as the month of the treatment episode. Similarly, the 'Last measurement in week' option has a text field with '3' as the week of the treatment episode. The purpose of this selection is to evaluate the latest measurement within the specified window, starting from the first day of treatment, which is defined as the first day of Month 1 and Week 1. The radio buttons for each option are located to the left of their respective labels, and the text fields for month and week are positioned to the right of their labels.

Outcomes Framework - Time Window

Outcomes Framework - Metric Types

The screenshot displays the Outcomes Framework - Metric Details page within the Mirah Collaborative Care platform, focusing on reporting and analytics. At the top, there are fields for selecting the start month, end month, and entity, with the current selections being December 2023, September 2024, and Helping Hands respectively. A 'Clear Filters' option is available to reset these selections. Below, the Treatment Response for Depression (PHQ-9) is detailed, including the target entity, scale used, measurement point, and criteria for success and inclusion. On the right, a graph illustrates statistics over time, showing how many rows met the inclusion and success criteria by treatment start date. Below the graph, numerical data is presented, indicating the number of treated cases, those within the time period, included cases, and successful outcomes, with a success rate of 40.0%. A button labeled 'Download this data in Excel format' is located beneath the statistics for exporting the data. At the bottom, there is a section titled 'Show a breakdown' with dropdown menus for selecting breakdown by provider, organization, and the number of items to display. The 'Abandon metric' and 'Edit this metric' buttons are located at the top right corner, while a 'Help' button is situated at the bottom right corner.

Outcomes Framework - Metric Details

The screenshot displays a section of the Mirah Collaborative Care platform where users can select example dates and entities for reporting and analytics purposes. At the top, there are two date fields labeled 'Start Month' and 'End Month' with calendar icons for selecting dates, currently set to July 2023 and January 2024 respectively. Below the date fields is an 'Entity' input field with a dropdown list, currently showing 'Helping Hands' as the selected entity. The dropdown list includes categories such as Institute, Organization, and Provider, with options like 'Helping Hands', 'Helping Hands Outpatient', 'Amy Bloom MSW', and 'Dr Becky Kennedy PhD'. The dropdown list allows users to refine their selection based on the type of entity they are interested in analyzing.

Outcomes Framework - Date and Entity

The screenshot displays a section of the Mirah Collaborative Care platform where users can select a scale for reporting and analytics purposes. At the top, there is a heading 'Choose a scale' indicating the action to be performed. Below the heading, there is a dropdown menu labeled 'Scale' which allows users to select from available scales. The dropdown is accompanied by a down arrow on the right side, indicating it can be expanded to reveal options. Below the dropdown, there is a descriptive text explaining that selecting a scale will show the types of outcome metrics supported by the scale, and that only scales with data will be displayed. It also notes that the administration count includes baseline measures.

Outcomes Framework - Select a Scale

The screenshot displays a section of the Mirah Collaborative Care interface where users can choose a template or start from scratch to create a metric for reporting and analytics. The interface provides two radio button options: 'Start with a blank metric' and 'Use the following template', with the latter selected. Below this, there is a dropdown menu labeled 'Select a template', which is expanded to show various preset metrics related to treatment response and remission for depression and anxiety, using PHQ-9 and GAD-7 scales. The options include 'Treatment Response - Depression (PHQ-9)', 'Remission - Depression (PHQ-9)', 'Time To Treatment Response - Depression (PHQ-9)', 'Treatment Response - Anxiety (GAD-7)', 'Remission - Anxiety (GAD-7)', and 'Time To Treatment Response - Anxiety (GAD-7)'. Further down, users can choose between 'Single-scale metric' and 'Multi-scale rollup metric' using radio buttons, allowing them to track precise parameters or create a multi-scale metric.

Outcomes Framework - Select a Preset Metric

The screenshot displays a section of the Mirah Collaborative Care interface focused on creating a metric within the Outcomes Framework. It includes three fields: 'Start Month' set to December 2023, 'End Month' set to September 2024, and 'Entity' displaying Dr Phil McGraw PhD. Each field has a calendar icon for date selection. To the right, there is a 'Clear Filters' option in red text, allowing users to reset the selected filters. The 'Explore & Create New Metrics' button is prominently located on the far right, encircled in red, inviting users to initiate the process of exploring and creating new metrics.

Outcomes Framework - Create a Metric

The screenshot displays a dropdown menu for selecting an entity within the Mirah Collaborative Care platform, specifically under the Outcomes Framework section. The user has entered 'Helping Hands' in the search field, which is located at the top of the dropdown. Below the search field, there is a list of entities categorized into Institute, Organization, and Provider. The Institute category shows 'Helping Hands', the Organization category lists 'Helping Hands' and 'Helping Hands Outpatient', and the Provider category includes 'Amy Bloom MSW' and 'Dr Becky Kennedy PhD'. Each category is marked with an icon representing its type. The search field includes a clear button, represented by an 'X', located to the right of the entered text, allowing users to clear the current search input.