Mirah Tablet Configuration Instructions
This guide includes all instructions necessary to set-up and configure your Mirah Tablet and the Kiosk Software.
If at any point you have questions, please contact support@mirah.com.
Mirah Recommendations
The following are recommendations for tablet, kiosk software and tablet protective cases:
Tablet (Hardware) | Samsung Galaxy Tab A 8.0’ 32 GB |
Kiosk Software *Note - a license needs to be purchased per institute | Android Kiosk (lockdown software) - browser version (https://www.android-kiosk.com/) |
Protective Case | SEYMAC Stock Case for Samsung Galaxy Tab A 8.0’ |
Generate the Kiosk Software QR code, Mirah url, Wifi Settings
recommended Kiosk software listed above
On a computer (not the tablet), type the following address into the web browser to access the Kiosk software: https://www.android-kiosk.com/qrcodegenerator.htm
Change the Locale from “GB” to “US"
Enter the Kiosk software Licence Key: [XXXXXX]
Change the Kiosk Url to https://[customer name].mirah.com/patient/welcome
Click the ‘Configure WiFi?’ button and input WiFi settings to be used during tablet configuration
Note: Leave the Config Url (JSON for automatic configuration)" and "Registration Key (remote management only - 5 characters)" fields blank
Save the QR code in a secure location on your computer / cloud so that it can be used for future use
Note: You will use this QR code for all tablets
Tablet Configuration
Once you have generated the QR code for your kiosk software, set up the tablets:
Plug in power cord to charging unit and begin charging tablet until fully charged
Note: tablets are typically shipped with at least a 50% charge to start
Start tablet per manufacturer instructions
Note: It is recommended to set the 4 digit code password for your tablet via the following: create the password by converting to the respective phone number of the first 4 letters of your customer site (e.g. Mirah becomes 6472: M = 6, i = 4, r = 7 and a = 2)
Connect to wifi so that you are able to access the internet
Once you are connected to the internet, open the tablet camera as if you are going to take a picture
Scan the Kiosk software QR code on your computer with the camera
Click on the pop-up box to be redirected to the kiosk link
Select the Next button in the bottom right corner of the screen and you will spend several seconds on the screen “Getting ready for work setup…”
Select the Accept & continue button
Select the Next button for the “This device isn’t private” screen
For Google Services, *de-select* the following settings already selected:
Use location
Send usage and diagnostic data
Click the “Accept” button
Click the button that states “I have read and agree to all of the above” at bottom of screen and click the Next button
You will see a green Kiosk screen with “Permissions Required” at the top of it that will walk you through the permissions required for the kiosk. After each of the system prompts, press the ‘back’ arrow’ button ( < ) at the bottom right of the screen (NOT the back arrow at the top left of the screen) to go back to the kiosk setup main page.
Select the arrow icon at the bottom right of the screen and allow all the security prompts,
Kiosk Browser - Select “Allow permission”
Time Zone - Set the time zone in which the site for that tablet is located
The final page will ask about a Google account - SKIP this step for now
Kiosk Software Configuration
You should find yourself in the kiosk looking at the Mirah Welcome screen
Press the vertical three dots at the top right of the screen, and go to Settings. Enter the Default Password of 0000
Make the following Settings changes:
General -> Kiosk Title = Mirah
Display -> Lock Screen OrientationOn,
Display -> Orientation set to Portrait
Toolbar ->Back and Forward icons, TURN OFF
Admin -> Settings Password. Set to the 4 digit code created by the phone number of the first 4 letters of your customer site (e.g. Mirah becomes 6472) - see Tablet Configuration, step 2
Press the gear (wheel-like) icon in the top right, and select General Management -> Language and input -> On-screen keyboard -> [Brand] Keyboard -> Smart typing and disablePredictive text
Note: step c above is important to preserve patient confidentiality (do not skip)
Press the square button at the bottom of the screen to return to the Home screen
Ensure that the Mirah patient / client kiosk screen loads on the screen, saying ‘Welcome’
Setting Up A Google Account
In order to receive the necessary automatic security updates, you will need a Google account. You only need one account for all of your tablets. If you do not have one, you can create one at https://accounts.google.com/signup/v2/webcreateaccount.
Press the three small vertical dots icon in the top right corner
Select Settings, then enter the tablet password
Press the gear (wheel-like) icon in the top right corner to access System Settings
Select Google Settings, then press the Sign in to your Google Account button, and log in with the Google account you have either just created or already have
Follow the instructions at https://bit.ly/2JzeqYU to enable automatic application updates
Press the home button at the bottom of the screen when done to reset to Kiosk mode
Turn off the device by pressing the three vertical three dots at the top right of the screen, enter the new password, then press the power button. Select the Power Off icon and then select it again once prompted to confirm
Mirah Tablet Maintenance & Frequently Asked Questions
Nightly Maintenance
Tablets will need to be charged every night. We recommend you make this task part of your front desk staff’s procedures and perform it at the end of the day. Before charging, turn off the tablet, making sure you are in Kiosk mode (usually this is performed by pressing and holding the power button down for a few seconds). The Mirah platform will automatically perform any needed updates.
Monthly Maintenance
Ensure that you have updated to the most recent version of the operating system:
Press the three small vertical dots icon in the top right corner
Select Settings, then enter the password (see below)
Scroll down from the top of the screen to access Notifications
If there are any notifications for System or Application updates, accept them and follow the instructions
When done, press the home button at the bottom of the screen to return to Kiosk mode
Frequently Asked Questions
Q: How do I turn off or restart the device?
A: You must be in Admin. mode to turn off or restart the device. To do this, press the three small vertical dots icon in the top right corner and select ‘Settings’, then enter the password. Once on the Admin. screen, hold the power button and you will be able to select ‘power off’ or ‘restart’
Q: Why don’t some of the hardware buttons work?
A: They are disabled by the kiosk software to stop patients using the tablet for other purposes
Q: How do I make changes to system settings?
A: Press the three small vertical dots icon in the top right corner and select ‘Settings’, then press the gear (wheel-like) icon in the top right corner to adjust the various settings available
If at any point you have questions, please contact support@mirah.com.