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What is Measurement Adherence?

What is Measurement Adherence?

Measurement-based care relies on a virtuous cycle of self-reported feedback to function. To briefly summarize:

  1. Patients need to complete assessments regularly

  2. Providers need to look at the feedback in a timely manner to influence treatment, and

  3. Share the feedback with the patient

We can measure the first two using these important statistics:

  • What % of assessments are being completed ('assessment completion')

  • What % of completed assessments are being viewed before or during appointments ('feedback viewing')

Where do I see Measurement Adherence in the platform?

How are these two statistics defined?

#1 Assessment Completion

'Assessment completion' is defined as:

# of assessments started by at least one respondent  / # of attempted measurements for fulfilled appointments or appointments with data

Respondent: patient, caregiver, clinician all count

Started: the respondent logged in and saw the first question

Attempted Measurements: any measurement opportunity, whether or not any notifications are sent out

Fulfilled appointments: the appointment is thought to have taken place, and a clinical encounter took place

Appointments with data: any appointment with feedback filled out, whether or not it took place. If a patient fills out the form but does not show up for the session, it will still count this as 'appointments with data'.

#2 Feedback Viewing

'On Time Feedback Viewing' is defined as:

# of completed assessments viewed before or during appointment by appointment provider / # of completed assessments

'Feedback Viewing' is defined as:

# of completed assessments viewed by appointment provider / # of completed assessments

  • Completed assessments: see above calculation ('assessment completion' = # assessments started by at least one respondent over the # of attempted measurements for fulfilled appointments or appointments with data)

  • Appointment provider: the clinician who is providing care and needs to look at the data to influence treatment

  • Viewed: opened the feedback report for that patient

  • Viewed before or during appointment: opened the feedback report any time up to 1 hour after the time the appointment ends